When you visit our website, cookies will also be used to analyze your usage behavior on our website (web tracking). The data which the cookies create about your usage behavior (search engines and keywords used, your language, country of origin, browser and plug-ins used, the referring site, your dwell time, entrance and exit pages, cancel rates and your IP address) is anonymous and serves purely statistical purposes (data traffic analyses). These two data sets are not merged, so the data about your usage behavior does not allow any conclusions to be made about your identity. Generally our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details. In the unlikely event that our website uses cookies to store personal information about you, we encrypt the personal data to prevent unauthorized use by anyone else. The data is used separately from your personal data.

Types of Cookies we use and what we use them for. We’ve described them using the categories recommended by the International Chamber of Commercial in the ICC UK Cookie Guide.

(When we mention "cookies", we also mean web beacons and other technologies that collect information in a similar way to cookies on websites or emails. When we mention "websites", we also mean mobile applications and emails.)

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and they let you store items in your shopping basket between visits. They may also show us which email or web page visitors clicked through from in order to visit our website, and whether you opened an email we sent you.

Some of these are analytics cookies, set using third party web analytics software, which allow us to monitor our website traffic. For example, we use Google Analytics cookies to help us do this. These analytics cookies may also tell us how many of our visitors are male or female, and may summarize the number of visitors who fall within certain age ranges, or certain interest categories. However, this sort of information is not linked to any individual; it just shows us what percentage of our visitors fall in particular categories.

Find out more about how Google uses your data or opt out from having your data sent to Google.

We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit a form, or partially complete a form), in order to make sure that our communications are as relevant to you as possible.

Sometimes we may use this data to highlight our services which we think will be of interest to you based on your use of our websites.

We may also use third party cookies during payment transactions to help prevent fraud.

By using our websites, you agree we may place these types of cookies on your device.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

They may also be used to provide services you have asked for such as watching a video. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our websites, you agree we may place these types of cookies on your device.

Third-party cookies and social networks

If you click on a hyperlink from our website’s to any third-party websites (for example, if you 'share' content from our website with friends or colleagues through social networks), you may be sent cookies from these third-party websites.

Third-party websites will have their own privacy and cookie policies which we cannot control. Please check the third-party websites for more information about their cookies and how to manage them.

Do we track visitors and users?

Our emails may contain a “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email.

We may use this information for purposes including determining which of our emails are more interesting to users, and to query whether users who do not open our emails wish to continue receiving them.

The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should read the email in plain text view or with images disabled.

We use cookies from Pardot to track the browsing behaviour of individual website visitors such as page view activity and impression time, in order to help us better monitor the success of our website. This information is compiled to make improvements to our website.

Personal information is stored in [enter] only if our visitors complete a form, for example for registration to events, contact/request forms or for subscription to our email communications.

Read more about this third party cookie, including the provider’s privacy statement

Google Analyticas, AdWords, AdSense and remarketing

This website uses Google web analysis services from Google LLC, Mountain View, California, USA (“Google”). Google web analysis services use “cookies,” text files that are stored on your computer and enable the analysis of your usage of this website. The information about your usage of this website which these cookies collect are generally transmitted to and stored on a Google server based in the USA. If IP-anonymization is activated on this website, your IP address will be abbreviated by Google in member states of the European Union or other states party to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transferred to a server of Google in the US and be abbreviated there. On behalf of the operator of this website Google will use this information to evaluate your personal usage of the website, to compile reports about your website activities and to generate further services in connection with the use of the website or the internet for the operator of the website. Please be advised that on this website, Google Analytics is expanded by the code “anonymizeIp();” in order to ensure that IP addresses are recorded in anonymized form (known as IP masking). Your IP address collected from your browser by Google Analytics will not be matched up with other data of Google. You have the option of preventing cookies from being saved by using the relevant browser software settings. However, please be advised that in this case you might not be able to use all the functions available on this website. Furthermore, you can prevent the data generated by the cookie and the data regarding the use of the website (incl. your IP address) from being transferred to Google by downloading and installing the browser plug-in available at the following link: Download browser plug-in\n\n You can also prevent recording by Google Analytics by clicking the following link. An opt-out cookie is set which prevents your data from being recorded when you visit this website in the future. Deactivate Google Analytics \n\n More detailed information on conditions of use and data protection can be found at https://marketingplatform.google.com/about/analytics/terms/us/ or at http://www.google.com/intl/de/analytics/privacyoverview.html.